Families are advised that if a fault is found in the jacket zippers within a reasonable time frame after purchase, the item can be returned to the uniform shop for assessment. If the fault is genuine, the jacket will be replaced by the team.

This process also allows School Locker to investigate whether the issue is isolated or part of a broader batch concern.

For more information, please refer to School Locker’s https://www.schoollocker.com.au/exchanges-and-returns.